✦ The short version: We don't store the LinkedIn profile text or writing samples you paste in. Generation happens through our secure server — your content is never saved after your openers are generated.
1. Who We Are
Opener ("we", "us", or "our") operates this website and provides an AI-powered personalized outreach generator. If you have questions about this policy, contact us at support@openr.io.
2. Information We Collect
We collect minimal information to provide and improve the Service:
- Account information: When you purchase a plan, Stripe collects your name, email address, and payment details. We receive only a confirmation of your purchase — not your card details.
- Usage data: We may collect anonymized, aggregated data about how users interact with the Service (e.g. number of openers generated) to improve performance. This data cannot identify you individually.
- Support communications: If you contact us at support@openr.io, we retain those messages to assist you.
3. What We Do NOT Collect
- The LinkedIn profile text or writing samples you paste in — these are processed to generate your openers and are not stored afterward.
- Any personally identifiable information beyond what's necessary for payment processing and support.
4. How Your Content Is Processed
When you generate openers, the profile text and optional voice sample you paste in are sent securely to our server, which uses the Anthropic API to generate your results. This content is not stored after your openers are returned to you. Anthropic's handling of this data during processing is governed by Anthropic's Privacy Policy.
5. Cookies and Local Storage
Opener uses browser local storage to track your free trial usage on this device. We may use basic analytics cookies to understand site traffic. You can disable cookies in your browser settings, though this may affect some functionality.
6. Payment Processing
All payments are processed by Stripe. When you purchase a plan, you are subject to Stripe's Privacy Policy. Opener does not store or have access to your credit card or banking information.
7. How We Use Your Information
The limited information we collect is used to:
- Fulfill and manage your subscription.
- Respond to support requests.
- Improve the Service through aggregated, anonymized analytics.
- Send important service-related communications (e.g. billing receipts).
8. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:
- With Stripe, for payment processing.
- If required by law or valid legal process.
- To protect the rights and safety of Opener or its users.
9. Data Retention
We retain your account and billing information for as long as your account is active or as needed to comply with legal obligations. Support communications are retained for up to 2 years. You may request deletion of your data by contacting support@openr.io.
10. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at support@openr.io and we will respond within 30 days.
11. Children's Privacy
Opener is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out at support@openr.io.